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私隱政策

Privacy Policy

This English translation is provided for your reference purposes only, and is not legally binding. Only the Korean version of the privacy policy is legally binding.
Omuk Shop Internet site (“Omuk Shop”) is operated by Greedeat Co., Ltd. (collectively “we”, the “Company”, “Greedeat”). We collect only the minimum information necessary to provide services. We do not use the personal information for any purpose other than that set forth herein or disclose such information to any third party without the consent from you.
You have full rights to the information collected. This Privacy Policy is always available in our website, and Greedeat shall notify you in the event of revision or change of the policy. However, if it is required by the regulation stated in the statue, or if it is requested by the investigation agency or the administrative agency with court’s authorization, a minimal amount of the personal information may be provided without prior consent.
Greedeat’s Privacy Policy includes the following:
1. Collection and use of personal information
2. Provision and sharing of personal information to or with a third party
3. Outsourcing of processing of personal information
4. Destruction of personal information
5. Rights of users 
6. Matters concerning installation, operation and refusal of automatic personal information collection
7. Privacy officer and contact
8. Safeguards to protect personal information
9. Obligation of notification

1. Greedeat collects, uses, shares, and destroys personal information according to the following services.
  A. Member
    1) Collection of necessary information
      a) Registration, service usage, counselling, identification and prevention of fraudulent activities, identification of minor
        • Required information: Gender, date of birth, contact number (mobile number and home phone number), email, password, connecting information (CI) and duplication information (DI) cookies, service usage record (visit date and time, IP, bad usage record, etc.), mobile device information (unique device identification, OS version)
        • Retention and destruction: Greedeat shall immediately destroy all relevant personal information when you terminate the account, except for the ID and email. ID and email shall be retained to prevent fraudulent activities. They shall be retained for 5 years for members (the Act on the Consumer Protection in the Electronic Commerce Transactions), and 3 months for non-members – IP users (Telecommunications Security Protection Act)
      b) Payment
        • Required information: Credit card (cardholder’s name, card number), mobile (mobile number, name of the telecommunication company), bank account (name of the bank, account number), deposit (name of the bank, name of the depositor, cash receipt information)
        • Retention period: 5 years (the Act on the Consumer Protection in the Electronic Commerce Transactions)
      c) Cancellation and refund
        • Required information: Name of the bank, bank account number
        • Retention period: 5 years (the Act on the Consumer Protection in the Electronic Commerce Transactions)
      d) Shipping
        • Required information: Shipping information (name, contact number, address)
        • Retention period: 5 years (the Act on the Consumer Protection in the Electronic Commerce Transactions)
      e) Travel products
        • Required information: Person who made the reservation (name, mobile number, email), traveler (name, date of birth, gender)
        • Retention period: 5 years (the Act on the Consumer Protection in the Electronic Commerce Transactions)
    2) Collection of optional information 
      a) Marketing and analysis
        • Optional information: Email, contact number (mobile number), gender, personal information (age, gender, name)
        • Retention and destruction: Information shall be immediate destroyed upon deletion of information, request for service termination, and withdrawal from membership
      b) Duties and customs clearance
        • Optional information: Identification code for custom clearance in Korea
        • Retention and destruction: Information shall be immediate destroyed upon request of information deletion and withdrawal from membership (if you have not indicated your preference, information shall be destroyed when the contract ends)
        ※ Economic benefits from coupons and event discounts gained through fraudulent activities, such as repeatedly registering after withdrawal from membership, cancelling purchase orders after placing the order, are prohibited. Activities not allowed in User Agreement and identity fraud are also prohibited.
        ※ The information above may be used for statistical analysis.
  
  B. Non-member
    1) Placing an order as a non-member
      a) Payment, easy payment
        • Required information: Credit card (cardholder’s name, card number), mobile (mobile number, name of the telecommunication company), bank account (name of the bank, account number), deposit (name of the bank, name of the depositor, cash receipt information)
        • Retention period: 5 years (the Act on the Consumer Protection in the Electronic Commerce Transactions)
      b) Cancellation and refund
        • Required information: Name of the bank, bank account number
        • Retention period: 5 years (the Act on the Consumer Protection in the Electronic Commerce Transactions)
      c) Shipping
        • Required information: Shipping information (name, contact number, address)
        • Retention period: 5 years (the Act on the Consumer Protection in the Electronic Commerce Transactions)
      d) Travel products
        • Required information: Person who made the reservation (name, mobile number, email), traveler (name, date of birth, gender)
        • Retention period: 5 years (the Act on the Consumer Protection in the Electronic Commerce Transactions)
    2) Collection of optional information 
      a) Marketing and analysis
        • Optional information: Email, contact number (mobile number), gender, personal information (age, gender, name)
        • Retention and destruction: Information shall be immediate destroyed upon deletion of information, request for service termination, and withdrawal from membership
      b) Duties and customs clearance
        • Optional information: Identification code for custom clearance in Korea
        • Retention and destruction: Information shall be immediate destroyed upon request of information deletion and withdrawal from membership (if you have not indicated your preference, information shall be destroyed when the contract ends)
  
  C. Member participating in an event
    1) Event Entry
      a) Method of information collection: You can participate directly through social media or commenting on Omuk Shop’s notice board, or send the event winning information via email
      b) Required information: Name, social media ID, email, Omuk Shop ID
      c) Purpose of use: Winner selection
      d) Retention and destruction: Information shall be deleted within 30 days after the event ends
    2) Event Winner
      a) Method of information collection: We shall directly inform the winner by sending a message or leaving a comment 
      b) Required information: Shipping information (name, contact number, address), text gift certificate (giftishow, name, contact number), points (Omuk Shop ID (email), name, contact number)
      c) Purpose of use: Prize delivery
      d) Retention and destruction: Information shall be deleted within 30 days after the event ends
      ※ Member participating in an event is defined as a member who join Greedeat’s event through social media pages ran by Greedeat (Facebook, Kakao Story, Twitter, Instagram, Naver Café, etc.) and Omuk Shop’s notice board.
  
  D. Inactive Member
    1) Inactive member is defined as a member who has not used Omuk Shop for a year.
    2) Personal information of an inactive member would be stored separately, and the inactive member would be informed at least 30 days prior to such activity.
    3) Before the information is separately stored, if the inactive member would like to continue using Omuk Shop service, the inactive member shall log into Omuk Shop through website or mobile application.
    4) Inactive member can reuse the account upon request.

  E. Membership information collected and used according to the ordinance
    1) Record on execution of the Agreement or withdrawal of subscription, etc.: Five years of retention period (the Act on the Consumer Protection in the Electronic Commerce Transactions)
    2) Record on payment and supply of goods, etc.: Five years of retention period (the Act on the Consumer Protection in the Electronic Commerce Transactions)
    3) Record on consumer complaints or dispute resolution: Three years of retention period (the Act on the Consumer Protection in the Electronic Commerce Transactions)
    4) Record on advertising information: Six months of retention period (the Act on the Consumer Protection in the Electronic Commerce Transactions)
    5) Record on website visit: Three months of retention period (Telecommunications Security Protection Act)

2. Personal information collected for service provision and compliance with the ordinance may be provided to third parties when necessary.
Product order and payment, consultation and shipping related information may be provided to third parties when necessary.

[Recipients]
A. Discount coupon provider
  1) Purpose: Service provision, buyer confirmation, happy call
  2) Information: Name, mobile number, address  ※ Depending on the type of service, limited portion of the address may be provided.
B. Performance/exhibition/experience provider
  1) Purpose: Service provision, buyer confirmation, happy call
  2) Information: Name, mobile number
C. Product delivery provider
  1) Purpose: Service provision, buyer confirmation, happy call
  2) Information: Name, mobile number (or safe number), shipping address, email ※ if the buyer is different from the recipient, information of the recipient may be provided. ※ For direct purchases from Greedeat, identification code would be needed for custom clearance in Korea.
D. Travel products provider
  1) Purpose: Service provision, reservation confirmation, happy call
  2) Information: Person making reservation: Name, mobile number, email; Traveler: Name, date of birth, gender ※ Depending on the type of service, limited portion of the address may be provided.
E. Duration of retention and use
  1) Information shall be immediately destroyed when the provision of goods or services is completed (information required by the ordinance shall be stored accordingly)

3. To facilitate our services and to work more efficiently, Greedeat outsources information processing tasks for the following personal information.
Greedeat constantly monitors and takes measures necessary to ensure that the personal information is handled safely, and is promptly destroyed at the end of the service.

A. Identification confirmation
  1) Service provider: Korea Credit Information Services, Korea Mobile Certification Inc., LGU+
  2) Outsourced task: Confirming identification
B. Delivery service
  1) Service provider: Contracted shipping companies
  2) Outsourced task: Shipping products and samples
C. Payment processing
  1) Service provider: LGU+, KG Mobilians, LG CNS (Kakao Pay)
  2) Outsourced task: Processing payment through credit card, mobile number, easy payment, bank transfer, deposit (virtual account)

4. As a general rule, Greedeat retains and uses customer’s personal information for the notified and agreed durations and once the purposes of collection and use of the personal information are achieved, it is without delay destroyed. Destruction procedures, deadlines, and methods are set out below.
A. Destruction procedure
  1) After achieving the purpose of collection and use of the personal information, the personal information shall be transferred to a separate database, and stored safely in accordance with internal policy and related ordinances. The personal information shall be destroyed without delay after lapse of the retention period. In addition, the personal information transferred to another database shall not be used for purposes not agreed previously or required by the ordinance.
B. Destruction method
  1) Information in forms of electronic file shall be deleted by technical method which makes it impossible to reproduce record.
  2) Personal information printed on paper shall be destroyed by crush in a grinder or by incineration.

5. As a user of services provided by Greedeat, you can exercise the following rights.
A. You may at any time amend and revoke your registered personal information. However, if you withdraw from prior consent, our service may be in part or wholly unavailable to you. 
B. (View/modification and correction) You may modify your information at the homepage menu “My Information>Information Confirmation>Modify”.
The relevant personal information shall not be used or provided to third parties until correction has been completed. As for information that was already provided to a third party for reasonable reasons, the third party shall be notified of the correction without delay.
C. (Revoking consent/withdrawal) You may request for withdrawal of consent through the contact information at the bottom of Greedeat site. However, if you withdraw from prior consent, our service may be in part or wholly unavailable to you. In the case of information collected in accordance to the ordinances, withdrawal of consent may be difficult.
D. (Membership withdrawal) You may withdraw from our membership through homepage menu “My Information>Information Confirmation>Modify>Membership Withdrawal”. You may also contact us through 1:1 Consultation.
E. (Service reuse) You may check if the ID is available through “Find your ID”, and you may reuse the account after changing your password.
F. (Consultation/question) Your conversation may be recorded when you call the customer service center. The relevant notice shall be found at the customer service announcement board.

6. The following is about installation, operation, and refusal of installation of cookies.
A. Definition of cookies
  1) A cookie is a small text file of information about the basic setting of a website, sent by the website’s web server, and it is stored in the hard disk of your computer. You have the option to accept and refuse installation of cookies. However, if you reject to install cookies, you may be restricted from services which require login.
B. Refusal of installation of cookies
  1) Internal Explorer
    a) On the top menu of the web browser, click “Tools” > “Internet Options” > “Privacy”, and modify 
  2) Chrome
    a) On the top right side of the web browser, click “⋮” > “Settings” > “Show advanced settings” > under Privacy section, click “Content settings”, and modify

7. Safeguards to protect personal information
Apart from the measures required by law, Greedeat is taking the following safeguards to ensure your personal information is secure.
  1) Encryption of personal information
    a) Your personal information is encrypted, stored and managed according to the standards set by the law. We also employ additional security measures such as encrypting files and transmitted data.
  2) Anti-hacking technical measures
    a) In order to prevent leakage and damage of personal information caused by hacking or computer virus, Greedeat installs a security program which is updated and checked periodically. This system is installed in an area where access from the outside is being controlled, so as to technically / physically monitor and block outside intrusion.
  3) Access restriction of personal information
    a) We take necessary measures to control access to personal information through granting, modifying, and deleting access rights to the database system. We also prevent unauthorized access from the outside by using an intrusion prevention system. 
  4) Connection record storage and forgery prevention
    a) We store and maintain a minimum of six-month record on the access to the personal information processing system in accordance to the applicable ordinances. We take security measures to prevent forgery, alteration, theft and loss of access records.
  5) Use of locking devices for document security
    a) We store documents with personal information and auxiliary storage devices in a safe place with lock.

8. Policy regarding the alternation of the Privacy Policy is as follow.
This Privacy Policy is effective since the date of establishment. In accordance to the applicable law and regulation, any addition, deletion or revision of this Policy shall be notified on our homepage at least 7 days prior to the effective date. However, if it is a change regarding collection and use of personal information, provision of personal information to a third party, such material changes shall be notified at least 14 days prior to the effective date. Necessary changes due to change in law and company policies shall be notified without delay on Omuk Shop website.


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